Being on-hold doesn’t have to feel like it. In fact, instead of simply encouraging callers to doodle away their on-hold time, tell them about your business with an on-hold campaign. On-Hold Concepts serves a wide range of companies across Canada with a singular mission. We make sure your clients, customers, partners, friends, relatives and/or in-laws never hear "______" while they wait for their call to be transferred. Whether it’s custom on-hold messaging, on-hold marketing or on-hold music, we fill their wait time with pleasant programming, which combines professional voiceovers, licensed music and customized on-hold scripts. And, if you’re ever not 100% satisfied with your professional on-hold program, we’ll reproduce or re-record it at no charge.


So, take control of your on-hold telephone messaging. Use On-Hold Concepts to inform, entertain and yes, make being on-hold the best experience it can be.

Instead of callers doodling away their time on-hold, tell them about your business. Fill their wait time with pleasant programming, combined with professional voice narration, licensed music and customized scripts. If you’re not 100% satisfied with your on-hold program, we’ll reproduce or re-record it at no extra charge.

On-Hold Concepts